A Smart, Reliable, and Resilient Communication Solution for Modern Retail Environments

In the lively, ever-busy atmosphere of Chile’s most iconic shopping destinations—from Parque Arauco to Costanera Center—thousands of visitors pass through every day. For mall operators, ensuring safety and providing rapid emergency response isn’t just a legal obligation; it’s a key part of building trust and enhancing the customer experience.

When a visitor feels unwell, loses a child, or encounters a threat, seconds matter. At these critical moments, the JR210-1B-SIP Vandal-Resistant Emergency Telephone becomes a vital link—offering instant, dependable communication between the public and the mall’s security control center.

Engineered for Endurance and Everyday Reliability

Built for high-traffic public areas, the JR210-1B-SIP is designed to perform under pressure and endure for years.

• Vandal-Resistant Design: The housing, made of rugged cold-rolled steel, achieves IK10 impact protection and IP65 weather resistance, guarding against intentional damage, dust, and water exposure.

• Corrosion-Resistant Build: Every component is engineered to withstand humid environments and daily cleaning cycles.

• One-Touch Emergency Access: A large, durable metal button instantly connects users to security personnel—no dial pad, no delay, just immediate action.

Crystal-Clear Voice, Even in Noisy Environments

In crowded shopping centers filled with music and chatter, clarity is everything. The JR210-1B-SIP ensures seamless, reliable voice transmission.

• HD Audio with Noise Reduction: Advanced sound processing filters out background noise, allowing clear two-way communication.

• Full-Duplex Performance: Enables natural, uninterrupted conversation for quick and calm responses.

• Accessibility for All: The handset is Hearing Aid Compatible (HAC), ensuring inclusivity for visitors with hearing impairments.

Seamless Integration with IP-Based Security Systems

The JR210-1B-SIP connects effortlessly to modern IP networks, providing flexible and centralized management.

• Power over Ethernet (PoE): Simplifies installation by delivering both power and data through a single cable.

• Remote Configuration: Administrators can manage, update, and monitor multiple phones across the facility via web interface.

• Redundant SIP Server Support: Ensures communication continuity even if the main server goes offline.

• Wide Temperature Range: Operational from -40°C to +65°C, suitable for both indoor and semi-outdoor locations.

Building a Smarter, Connected Safety Network

When deployed across food courts, parking lots, and corridors, multiple JR210-1B-SIP units create a connected safety ecosystem. Linked to a central SIP server, each phone can trigger visual or audio alerts such as the JR-LP-02 LED Beacon Light or JR-HSA Broadcast Horn, allowing rapid, area-specific responses.

A Reliable Choice for Chile’s Retail Landmarks

For shopping centers across Santiago, Viña del Mar, and Concepción, the JR210-1B-SIP stands as a proven investment in public safety. Certified with CE, FCC, and RoHS, it aligns with international quality standards and reinforces a mall’s image as a secure, visitor-friendly environment.

The JR210-1B-SIP isn’t just a device—it’s a guardian of communication, always ready to connect those in need. By choosing J&R’s trusted emergency solutions, Chilean malls are building safer, smarter, and more resilient spaces for everyone.